Kia Parts Advisor
Location: Plymouth
Full-time
Ready to build your career in automotive parts?
Join our successful Kia Retailer in Plymouth as a Parts Advisor and play an important role in keeping our customers on the road. This is a varied opportunity for someone who enjoys combining accurate, organised work with excellent customer service and strong teamwork.
Working within our busy Aftersales team, you’ll identify, order and supply the right parts for workshop, retail and trade customers. You’ll build positive relationships, keep customers informed and help the department deliver an efficient, reliable service every day.
You’ll be joining a friendly, ambitious team within a business that values integrity, teamwork and continuous improvement.
What You’ll Be Doing
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Accurately identifying, ordering and supplying parts to workshop, retail and trade customers
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Handling enquiries face-to-face, by phone and through other customer channels in a professional and helpful way
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Preparing quotations and confirming prices, availability and lead times
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Processing orders efficiently and keeping customers updated from enquiry through to collection or delivery
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Supporting stock control by maintaining accurate records, checking availability and helping keep the department organised
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Working closely with the Service team and technicians to ensure the right parts are available when needed
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Building strong, long-term relationships with customers, suppliers and colleagues
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Following up trade quotations, helping resolve returns or credit queries and identifying relevant additional parts
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Maintaining manufacturer standards, company procedures and high levels of customer service
This is a varied and rewarding role where no two days are the same. You’ll have the opportunity to develop your technical knowledge, strengthen customer relationships and contribute directly to the success of our Parts and Aftersales operation.
What You’ll Get
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A competitive salary reflective of your experience and contribution
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Health Cash Plan to support your wellbeing
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Life Insurance and Company Pension Scheme
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Access to our Retailer Car Scheme
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31+ days holiday to relax and recharge
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Ongoing manufacturer training and development
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Career development opportunities within the Murray Group
What We’re Looking For
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Previous experience within an automotive Parts Department is preferred
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Excellent communication and relationship-building skills
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Strong organisational skills and attention to detail
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A positive, proactive approach to solving problems and supporting customers
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The ability to work accurately in a fast-paced environment and manage competing priorities
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A collaborative team player who takes pride in delivering high standards
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A genuine interest in automotive parts and a willingness to learn and develop
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A full UK driving licence
Why Join Us?
At Murray Group, we believe our people are our greatest asset. We are committed to developing talent, recognising success and creating opportunities for progression. As a Parts Advisor, you’ll become a valued member of our Aftersales team, helping us deliver an exceptional service to customers every day.
Whether you’re an experienced Parts Advisor looking for a fresh challenge or you’re ready to bring strong customer service skills into the automotive industry, we’d love to hear from you.
Join a business that celebrates success, invests in its people and continues to grow year after year.