At Murray Group, our service advisors, technicians, sales executives and parts specialists work hard every day to provide exceptional service and keep our customers safely on the road.
We are committed to creating a workplace where every member of our team feels safe, respected and valued. Everyone who visits our dealerships deserves to be treated with professionalism, and we expect the same courtesy to be shown to our employees.
We maintain a zero-tolerance policy towards any form of harassment, discrimination, intimidation or abusive behaviour directed at our team members.
This includes, but is not limited to:
· Aggressive, threatening or abusive language.
· Intimidating or confrontational behaviour.
· Sexist remarks, jokes or objectifying comments.
· Discriminatory comments or actions of any kind.
· Refusal to engage with a qualified member of staff based on personal characteristics.
· Unwanted physical contact or inappropriate behaviour.
· Any conduct that makes our employees feel unsafe, uncomfortable or threatened.
We are proud of our people and fully support them in carrying out their jobs in a safe and professional environment. We will always take concerns raised by our employees seriously and act where necessary to protect their wellbeing.
Any customer or visitor who displays abusive, threatening, discriminatory or harassing behaviour may:
Be asked to leave our premises immediately.
Be refused future service.
Receive a temporary or permanent ban from our dealerships.
Be reported to the police where criminal offences have occurred.
Thank you for helping us maintain a welcoming, respectful and safe environment for our customers, visitors and employees.